Please, read these frequently asked questions before booking.
When does the hired number of hours start to be counted?
Count starts from the pickup moment, no matter where you are.
How can I use the hired guide and vehicle availability?
Tourists should have complete control of what to see and do during the tour. So you can use the hired number of hours of an expert guide and a vehicle however you want, day or nighttime.
The tour coverage depends on the number of hours hired by customers ranging from 4 to 10 hours. As Rio has a wide range of activities to do and sights to see, tourists can spend the entire day touring around the city.
The coverage also depends on the tour rhythm as the guide goes at your pace, and also pretty much on the pick-up & drop-off locations.
Other adversities may also slow down the tour progress such as traffic jam, and the group size that determines the size of the vehicle. Bigger vehicles assigned for bigger groups tend to be slower, and thus cover less ground and sights.
What if I am in a city far away from Rio de Janeiro and want to take this tour?
Just fill out the “PICK-UP” and “FINAL DROP-OFF” location fields to have the price for the tour guide to pick you up wherever you are, take you on the tour, and return you back to your place afterwards. The booking system may automatically reject too long-distance pick-ups & drop-offs, as the tour may NOT be worth taking because of the trip time to the city of the tour. In this case, you can either select closer locations or get in touch with us for options.
How many hours of "tour guide & vehicle availability" should I hire?
For pick-ups within the city of Rio, 5 hours should work well for a sum-up, and up to 10 hours if your intention is to have a broader idea of it.
4 hours of "tour guide & vehicle availability" should be only for those who are in Rio de Janeiro, but don't have too much time.
For pick-ups OUT OF or FAR from Rio de Janeiro, from 50 to 100 KM distance, it's advisable to book between 7 to 10 hours, considering that's about 1:00 to 1:30 h driving trip to Rio de Janeiro from your place. E.G. Booking 7 hours, you should have effectively about 4 to 5-hour tour in Rio de Janeiro as 2 to 3 hours will be used for the round trip transfers. This is recommendable for cities like Teresópolis, Petrópolis or others.
For pick-ups from 30 to 50 KM distance from Rio de Janeiro, it's a good idea to start with 6 hours of "tour guide & vehicle availability" to have affectively 4 to 5 hours tour. This is recommendable for Niterói and other cities within metropolitan area of Rio.
If you want to have a break for a proper lunch at a restaurant, it should also be taken into account in order to select the right number of hours that the tour guide is going to be at your availability.
Can I take this tour at night?
Yes, but activities to do in Rio at night are completely different from day activities.
Does the tour guide always pick the customers up at their places?
Yes, always. Sometimes, other than the tour guide, there is also a driver depending on the number of people.
Can I personalize the tour according to what I want to see?
Yes, private tours are totally personalizable according to your interests and likes. Talk directly to the tour guide about your wishes or write them down in the “BOOKING OBSERVATION BOX” further during the booking process.
Do other unknown tourists join the tour with me? Or is this tour in group or private?
The tour is totally private and exclusive for you and your group. No other person out of your group must join your tour, unless it's invited by you.
Does the guide pay their own expenses during the tour?
The guide’s basic expenses such as meals, drinks and parking lot are paid by themselves onsite. Museums, cultural and some entertaining activities are free of charge for tour guides.
This tour is not aimed to get into museums and sights that charge admission fees unless tourists wish to attend them.
The guide may decline to participate in high-priced activities that fall out of the scope of a regular tour such as going to fancy restaurants or anything out of a standard tour. In these cases, if customer wishes to have the guide as a permanent companion, the guide’s expenses should be covered by the customer. Otherwise, the guide must wait for the customer just nearby to continue on the tour afterwards.
What does the tour guide talk about?
All tour guides have complete knowledge about the city sights, culture, history, and social-economic aspects of Rio de Janeiro and Brazil. Some guides are experts on architecture, street art, music, local crafts and design, fashion, cycling, hiking, photograph, business, sports, LGBTQ culture, nature, religion, shopping, gastronomy, art, nightlife, and other topics. If you want a deeper understanding of a specific topic, please state / type your interests in the “BOOKING OBSERVATION BOX” further during the booking process.
What if I arrive at the airport or port? Does the tour guide wait for me at the arrivals area of the terminal?
Once you have arrived at the airport or seaport, there will be a member of our staff / guide waiting for you at the arrivals area holding a clear sign with your name on it, they will then escort you to your waiting private vehicle.
When does the "tour count" of hours start when I arrive at the airport or port?
The "tour count" of hours starts to run from the time the tour guide meets the tourist.
Our staff / guide will be waiting for you even if your flight / ship is delayed, without extra charges.
What’s the minimum and maximum number of people can I hire a city tour for?
The tour can be hired for 1 person up to 42 people.
If you have groups with more than 42 people, the ideal is to make 2 bookings splitting the group and using two vehicles plus two tour guides.
If I hire a tour for a big group, how many tour guides will be assigned to take care of us?
For groups from 27 up to 42 people, 2 tour guides should be assigned to give all the assistance, tour information and explanations, besides taking care of everything at each stop.
Does the company have references or reviews of other tourists who hired GREGTUR?
Yes, we have been delivering tours since 2010, and car services since 1998. We have hundreds of customers who left reviews & comments on our TRIP ADVISOR & FACEBOOK pages.
GREGTUR is the number 1 company on the TRIP ADVISOR rank among hundreds of other tour companies.
Check our TRIP ADVISOR & FACEBOOK pages on the links below:
REVIEWS ON TRIP ADVISOR
REVIEWS ON FACEBOOK