Please, read these frequently asked questions before booking.
What happens if we arrive late to the tour?
We recommend arriving at the departure point at least 10 minutes before the time of the pick-up. The email confirmation you receive the day before the tour must inform the name and telephone number of the tour guide for any unexpected problems. Any late arrivals where the vehicle has already left the meeting point, please call us or the guide to arrange to meet the vehicle somewhere in the itinerary.
Can I personalize the tour according to what I want to see?
No. As it’s a group shared tour with other tourists, it can not be personalized.
We also offer private tours that are totally personalizable according to your interests and likes. The most popular private tour in Rio de Janeiro is the so-called “Christ, SugarLoaf, Seleron, Downtown, Beaches Tour & layovers” that cover whatever you want to do. In order to find it click on here.
Do other tourists join the tour with me? Or is this tour in group?
Yes, this tour is open to anyone who wants to join it.
By making a booking with Gregtur, you hereby accept to share the vehicle and guide with other tourists who might be join it as well, including people under a disability.
Do the tours ever get cancelled for weather?
It's unlikely it rains so much that we are forced to cancel the tour.
If for some unexpected reason we are forced to cancel the tour, all reserved guests will be contacted via email and text to be advised properly.
What happens if I fail to show up? Will I get a refund?
No, we’re afraid not. If there are extenuating circumstances why you were unable to come, please drop us a line at email@example.com and we will try to find a space for you on a later date, but we cannot guarantee this.
Can I show up at the right time and meeting point without booking the tour on the website and join it?
Yes, you can try to join the tour going at the right time and meeting point without upfront booking, but we cannot guarantee a spot for you. In case there is a spot for joining it, just pay the amount directly to the guide in cash or credit card.
I bought the tour, but now can’t make that date, can I use it on another date?
Yes, the booking is valid for 30 days from the date on it has been scheduled.
Are there any other costs regarding entrance fees or sites during the tour?
No, there are NO extra fees to pay for attending the rehearsal. It's all included.
Can I anytime give up on continuing in the tour with the rest of the group and guide?
Yes, you can leave the tour anytime you wish. Sometimes, tourists have to leave before the tour finishes or they like so much an attraction that decide to spend more time at a sight or place. In this case, just let the guide knows that you are quitting the tour for some reason.
There is no refunds for such cases.
Who drive me during the tour throughout the city?
The tour guide themselves drives the vehicle in case of groups with up to three people. Groups bigger than four people have also a driver along with the tour guide.
Does the guide pay their own expenses during the tour?
The guide’s basic expenses such as meals, drinks and parking lot are paid by themselves on spot.
What does the tour guide talk about?
All tour guides have complete knowledge about the city sights, culture, history, samba and social-economic aspects of Rio de Janeiro and Brazil.
How is the weather like in that part of Brazil?
Southeastern Brazil, the climate is tropical, with a relatively cool season from May to October, and a hot and muggy season from December to March, with November and April as intermediate months. The daily average temperature ranges from 21.5 °C (70.5 °F) in July to 27 °C (81 °F) in January and February.
Although the average temperatures are not very high, sometimes in summer very hot days can occur, with highs around 35/37 °C (95/99 °F), from October to April. However, summery days can occur even in winter, with highs around 30/32 °C (86/90 °F) even in June, July and August.
On the other hand, during the cool season, from May to October, cold air masses of Antarctic origin can bring cool temperatures, or even a little cold at night, in fact lows can drop to around 10/12 °C (50/54 °F) and highs can stay around 18/20 °C (64/68 °F).
It rains almost everyday in abundance during summertime at the end of the afternoon and beginning of the evening, around 5PM. It’s a tropical rain that lasts about 1 hour, but pours down very heavily. It’s not a good idea to be out during a tropical storm.
Winter is quite dry, but at times some disturbances can affect this area, bringing some days of bad weather, and also cool temperatures. This happens mostly in mid-winter (in the months of June, July and August), but it can also occur in the months of May, September and October.
The seasons in the Southern Hemisphere are the opposite of those in the Northern Hemisphere. This means that in Brazil the winter begins in June.
What’s the minimum and maximum number of people can I hire a city tour for?
The tour can be hired for 1 person up to 14 people.
It's also possible to tour in Rio de Janeiro with groups higher than 14 people, but it’s more worth hiring a private tour in this case as it can be cheaper.
Does the company have references or reviews of other tourists who hired GREGTUR?
Yes, we have been delivering tours since 2010, and car services since 1998. We have hundreds of customers who left reviews & comments on our TRIP ADVISOR & FACEBOOK pages.
GREGTUR is the number 1 company on the TRIP ADVISOR rank among hundreds of other tour companies.
Check our TRIP ADVISOR & FACEBOOK pages on the links below:
REVIEWS ON TRIP ADVISOR
REVIEWS ON FACEBOOK