Please, read these frequently asked questions before booking.
When does the hired number of hours start to be counted?
Count starts from the pickup moment, no matter where you are.
Does the tour guide always pick the customers up at their places?
Yes, always. Sometimes, other than the tour guide, there is also a driver depending on the number of people.
What does the tour guide talk about?
All tour guides have complete knowledge about the city sights, culture, history, samba and social-economic aspects of São Paulo and Brazil.
Does the guide pay their own expenses during the tour?
The guide’s basic expenses such as meals, drinks and parking lot are paid by themselves on spot. Museums, cultural and some entertaining activities are free of charge for tour guides.
The guide may decline to participate in high-priced activities that fall out of the scope of a regular tour such as going to fancy restaurants, dance clubs, nightclubs or anything out of a standard tour. In these cases, if customer wishes to have the guide as a permanent companion, the guide’s expenses should be covered by the customer. Otherwise, the guide must wait for the customer just nearby to continue on the tour afterwards.
What if I arrive at the airport, does the tour guide wait for me at the arrivals area of the terminal?
Once you have arrived at the airport, there will be a member of our staff or guide waiting for you at the arrivals area holding a clear sign with your name on it, they will then escort you to your waiting private vehicle.
When does the "tour count" of hours start when I arrive at the airport?
The "tour count" of hours starts to run from the time the tour guide meets the tourist.
Our staff or guide will be waiting for you even if your flight is delayed, without extra charges.
What’s the minimum and maximum number of people can I hire a city tour for?
The tour can be hired for 1 person up to 26 people.
It's also possible to tour in São Paulo with groups higher than 26 people, but it's not ideal as bigger buses have restrictions and limitations for getting around in town.
If you have groups with more than 26 people, the ideal is to make 2 bookings splitting the group and using two vehicles plus two tour guides.
Does the company have references or reviews of other tourists who hired GREGTUR?
Yes, we have been delivering tours since 2010, and car services since 1998. We have hundreds of customers who left reviews & comments on our TRIP ADVISOR & FACEBOOK pages.
GREGTUR is the number 1 company on the TRIP ADVISOR rank among hundreds of other tour companies.
Check our TRIP ADVISOR & FACEBOOK pages on the links below:
REVIEWS ON TRIP ADVISOR
REVIEWS ON FACEBOOK