Please, read these frequently asked questions before booking.
How many people will go to the balloon?
The balloon carries 12 passengers. There are also exclusive flights for 2 people with higher prices.
What happens when there is bad weather on the day of the tour?
The balloon does not take off in bad weather. For balloon flights to happen safely, it's needed calm winds, good visibility and no rain.
In case the weather does not turn out well on the day of the flight (i.e. strong winds and/or rain), first we will try to find an alternative date for the tour. If this is not possible, the booking will be cancelled and no costs will be charged (any deposit will be fully returned).
How far does the balloon travel?
The distance traveled will depend on the speed of the winds during the flight, but we usually move 6 to 20 km away from the starting point.
How do we feel to fly with a balloon?
The balloon moves at the same speed as the wind, passengers do not feel any uncomfortable movement, the floor simply moves away from your feet providing a very unique perspective. Interestingly, the sound varies a lot above the ground, the dogs' barks seem to be very close, and you will be able to hear people on the floor speaking in a normal tone.
Isn't the basket too tight?
We assure you that, according to international standards, the room for each passenger should be enough comfortability.
Is balloon flight safe?
Hot air ballooning is considered to be one of the safest ways to fly. However, there are risks inherent in all sports and this is no exception in ballooning. The most common accidents are hard landings, which cannot be avoided if the winds suddenly increase.
What if the balloon tears or pierces itself during the flight?
This will never happen if the balloon is kept in good condition and with its load and temperature according to requirement of the authorities.
The balloon supports small holes of up to 25 cm, especially if it's below the equator. An accumulation of punctures will cause loss of hot air, decreasing the ascent speed and the autonomy, with an increase in gas consumption.
What if it catches fire during the flight?
The first panel of the balloon close to the torch is made of the same material used in the jumpsuits of the Formula 1 pilots and firefighters' clothing. The balloon's nylon has a waterproof layer with an anti-flame resin, that does not propagates the flames. And for complete safety, the balloon is equipped with a very efficient HALLON extinguisher.
Can you smoke in the balloon?
For the comfort and safety of passengers, smoking is not allowed on board.
Can alcoholic beverages be consumed during the flight?
It's not allowed alcoholic beverages to be consumed during the flight. And for your safety, we don't go on board with glass or bottles.
Should I take any medicine for nausea?
Not necessary. People who normally get sick even in vehicles do not have problems with nausea in the balloon. This is because they never lose the reference of the horizon and the balloon does not swing,
Can I eat normally before the flight?
Yes, no problem. Nevertheless, we should have complete breakfast just after the flight.
What if I am in a city far away from São Paulo and want to take this tour in Boituva?
Just fill out the “PICK-UP” and “FINAL DROP-OFF” location fields to have the price for the tour guide to pick you up wherever you are, take you on the tour, and return you back to your place afterwards. The booking system may automatically reject too long-distance pick-ups & drop-offs, as the tour may NOT be worth taking because of the trip time to the city of the tour. In this case, you can either select closer locations or get in touch with us for options.
Does the tour guide always pick the customers up at their places?
Yes, always. Sometimes, other than the tour guide, there is also a driver depending on the number of people.
Do other unknown tourists join the tour with me? Or is this tour in group or private?
Unlike the to-and-from private transfers São Paulo vs Boituva that are conducted by our private guide, the balloon should be shared with other unknown tourists.
Does the guide pay their own expenses during the tour?
The guide’s basic expenses such as meals, drinks and parking lot are paid by themselves on spot.
The guide may decline to participate in high-priced activities that fall out of the scope of a regular tour such as going to fancy restaurants or anything out of a standard tour. In these cases, if customer wishes to have the guide as a permanent companion, the guide’s expenses should be covered by the customer. Otherwise, the guide must wait for the customer just nearby to continue on the tour afterwards.
What does the tour guide talk about?
All tour guides have complete knowledge about the city sights, culture, history, and social-economic aspects of São Paulo, Boituva and Brazil.
What if I arrive at the airport, does the tour guide wait for me at the arrivals area of the terminal?
Once you have arrived at the airport, there will be a member of our staff / guide waiting for you at the arrivals area holding a clear sign with your name on it, they will then escort you to your waiting private vehicle.
What’s the minimum and maximum number of people can I hire a city tour for?
The tour can be hired for 1 person up to 14 people. We will assign a suitable vehicle according to your group.
If you have groups with more than 14 people, the ideal is to make 2 bookings splitting the group and using two vehicles plus two tour guides.
Does the company have references or reviews of other tourists who hired GREGTUR?
Yes, we have been delivering tours since 2010, and car services since 1998. We have hundreds of customers who left reviews & comments on our TRIP ADVISOR & FACEBOOK pages.
GREGTUR is the number 1 company on the TRIP ADVISOR rank among hundreds of other tour companies.
Check our TRIP ADVISOR & FACEBOOK pages on the links below:
REVIEWS ON TRIP ADVISOR
REVIEWS ON FACEBOOK